Shipping Information

FREE SHIPPING WHEN YOU SPEND USD $60+.  All orders are processed and shipped within 1-3 business days. Orders placed on the weekend and holidays are processed the following business day.  All orders ship with tracking and you'll receive an email with your tracking number as soon as your order ships.

U.S ORDERS

SHIPPING OPTION TRANSIT TIME RATE
Standard (7-12 business days)

$7.95 or FREE when you spend $60+

Express (3-5 business days)

$20.00 flat rate

CANADA

SHIPPING OPTION TRANSIT TIME RATE
Standard (9-14 business days)

$7.95 or FREE when you spend $60+

Express (3-5 business days)

$20 flat rate

UK

SHIPPING OPTION TRANSIT TIME RATE
Standard (6-9 business days)

$7.95 or FREE when you spend $60+

Express (3-5 business days)

$20 flat rate

INTERNATIONAL

SHIPPING OPTION TRANSIT TIME RATE
Standard (12-15 business days)

$7.95 or FREE when you spend $60+

Express (5-8 business days)

$25 flat rate

 

Please know that all shipping is busier than usual this year. With the closing of many brick-and-mortar stores, people are shopping online more than ever. This is causing a worldwide slowdown in deliveries.

Unfortunately, these delays are out of our control as they affect all mail carriers. We are continuously monitoring this situation to ensure we ship your order with the most reliable carrier. Thank you for your patience and understanding.

In peak periods please allow up to 6 business days for processing and shipping your order.

* All shipping times exclude clearance/customs delays

UNDELIVERABLE/WRONG ADDRESS

If your order is undeliverable for any reason, due to a wrong address, suite or apartment number, re-shipping charges will be applied to re-ship your order. If we are unable to process your order due to inaccurate, invalid or incomplete information, order processing time may be delayed and our customer service team will contact you via email or by phone.

LOST/STOLEN/DAMAGED PACKAGES

Once your order leaves our facility, we are not responsible for any lost or damaged orders. If your tracking information shows that your order was delivered but did not receive it, please contact customer service at support@coziesofficial.com within 24-48 hours.